Here are the most asked questions
WHERE IS MY ORDER?
We're doing our best to get it to you bb!:)
TRACK YOUR ORDER:
1. Login to your BADINKA account.
2. Click Track My Shipment
3. If you don't see Track My Shipment, your order is still processing!
If you paid with Paypal, your tracking is emailed to your Paypal email address within 24 hours of shipment.
WHERE DO YOU MAKE YOUR STUFF?
Everything that you see on the website is produced and manufactured in Europe. More specifically Sofia\Bulgaria.
On the other hand, all fabrics are imported from Italy – we did not have a choice, it is just that they are the masters of the quality textile, and we do not compromise with textile.
ARE YOUR PRODUCTS OVERPRICED?
"I CAN BUY THE SAME PRODUCT ON AMAZON FOR $10 !!1!" Yup, we are quite familiar with the fact that Chinese sellers are stealing our images and products and sell the same stuff on Amazon and AliExpress for 4 times the price we offer. To reach this price, they basically use the worst quality materials (textiles, inks, threads, etc.), not to mention that they enslave their workers to work for pennies.
Our ink stays forever and this protects the garment for very long time. It prevents the garment of becoming transparent, the colors do not fade away after washing and they stay solid even when then fabric is stretched.
Don't be surprised if you buy the replica and it tore apart after you try it on. Some people say "you get what you pay".
CAN I CHANGE OR CANCEL MY ORDER?
Of course, the only thing we want you to do is to contact the customer service in the next 6 hours after you make the payment. After that it will be too late, because the order is processed and we can not accept your request :(
HOW LONG DOES IT TAKE TO DISPATCH AN ORDER?
It depends on your shipping plan, but usually it takes 3-5 days after the order is in the hands of the shipping company. For more information go to Payment & Ordering
WHAT IF YOU SENT ME A FAULTY GARMENT?
Ooops! We are truly sorry and we want you to know that we take our product quality very seriously. Write us on hello@badinka.com and we will fix the problem!